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SAFE＆SECURE : About

SAFE & SECURE is a system that aims to build a unified safety management system from top management to drivers in the field, with the awareness that ensuring transportation safety is the most important thing, and to continuously promote the assurance and improvement of safety for operators by utilizing the Plan, Do, Check, Act (PDCA) cycle for planning, execution, check, and improvement regarding transportation safety.

SAFE＆SECURE : Basic Policy

SAFE＆SECURE :
Basic Policy

We are deeply aware that ensuring transportation safety is the greatest source of customer satisfaction and the foundation of our business management, and the President and CEO plays a leading role in ensuring transportation safety within the company. In addition, we communicate with drivers on site, fully understand the situation on site, and instruct and thoroughly instruct all drivers and employees that ensuring transportation safety is the top priority.

Achievement Status of Transportation Safety Goals (Apr. 2021 - Mar. 2022)
(Based on Article 2 of the Automobile Accident Reporting Regulations)

FY2022

Sorting Goal
Personal Injury Accident Target: 0
Result： 0
Property damage accident Target: 0
Result： 0
Accident in the car Target: 0
Result： 0
Vehicle breakdown Target: 0
Result： 0

Aimed for zero in FY2023

Sorting Goal
Personal Injury Accident Target: 0
Property damage accident Target: 0
Accident in the car Target: 0
Vehicle breakdown Target: 0

Minor accident in FY2022: 4 or less

Sorting Goal
Property damage accident All repairs cost less than 50,000 yen and were due to minor accident while the vehicle was empty, which was caused by the driver's carelessness.
As these minor accidents have the potential to cause serious ones, we will aim to reduce by conducting thorough safety checks again.

Minor property damage: The target for FY 2023 is 5 or less.

Safety Goals for FY2023
"Transportation Safety" Goals to Achieve FY2023 Safety Goals

Safety Goals for FY2023
"Transportation Safety" Goals
to Achieve FY2023 Safety Goals

1. Zero accidents while backing (including minor collisions)
  • If it is difficult to confirm safety, get off and check for safety. Be especially careful when backing up at night.
    • Bus
  • Don't rely solely on the rearview camera, check again with your own eyes
  • Be especially careful not to become carelessness when the vehicle is empty and strive to drive safely.
  • When backing, open the window and check for noise at the same time.
    		•
    TAXI
  • Allow ample space to back up, do not back up too close to an obstacle
  • When backing, open the window and check for noise at the same time.
    		•

2. Maintain a safe distance from the vehicle ahead. 　　
  • Maintain a sufficient distance between vehicles and allow plenty of time to check the movement of the vehicle in front to prevent rear-end collisions.
  • To check the distance between your vehicle and the car in front, count "01, 02, 03" from the specific passed point, and ensure a sufficient distance of 03 or more.

3. Zero violations
  • As a professional driver, the goal is to achieve zero violations not only in the commercial vehicles but also in personal cars.
  • Providing police with dashcam information on dangerous driving and vehicles obstructing traffic.

4. Total number of accidents reduced by half or less than the previous year
  • Review last year's results, share near misses and dangerous areas, and aim to reduce the number by more than half.
  • The number of minor collision accidents will be reduced from eight last year to five or less.

FY2023 Transportation Safety Plan

FY2023
Transportation Safety Plan

Annual slogan
Carrying life: its responsibility and pride

Establishment of monthly slogans
Forecast the specific dangers of each month and create a slogan for each month to tackle them.

Be especially careful of pedestrians using their smartphones while walking in sightseeing areas and downtown areas.

April Be thorough in your car's considerate driving
1. Be considerate to children, the elderly, people with disabilities, motorcyclists, and other vulnerable road users
2. Be a role model for other drivers
May Obey traffic rules
1. Obey the legal speed limit
2. Obey yellow stop signs
June Driving according to vehicle characteristics
1. Learning about accident cases caused by blind spots
2. Practical driving lessons both inside and outside the office
July Thorough prevention of accidents on board the train
1. Ensuring smooth departure and gradual stopping by checking that passengers are seated
2. Checking safety with the in-car mirror
August Promoting health management
1. Maintaining a healthy private life
2. About sleep apnea syndrome (SAS)
September Thorough defensive driving
1. Thorough safe driving early on
2. Keep a close eye on pedestrians and other vehicles, and let them know of your vehicle's presence early on.
(Especially make sure to turn on your headlights early at dusk)
October Avoid danger and prevent accidents
1. Check door opening and closing thoroughly using mirrors and visual inspection
2. Ensure safety for passengers
November Driving according to road and traffic conditions
1. Recheck dangerous spots even on familiar roads
2. Share examples of traffic accidents and near misses
December Preventing irritable driving
1. Delay-recovery driving is the cause of accidents
2. How to deal with psychological factors
January Safe driving on winter roads
1. Check for tire chains
2. Check for necessary items for winter driving
February Thorough winter driving safety
1. Check winter roads before driving
2. Accurately gather information and follow instructions and orders during abnormal weather conditions
March Drive smoothly
1. Start and stop smoothly
2. Keep your speed moderate and keep a safe distance from other vehicles

Transmission system for information of transport safety and other organizations

Crisis Management System (PDF)

Education and training on transport safety

New crew training
    • Taking the aptitude test "initial training course"
    • Taking a health check
    • Training run using company buses. Training for bus managers and operation managers.
    • Legal theory training

Crew training
    • Taking the aptitude test "General aptitude course"
    • Scheduled to hold a two-day course and practical training at the Okayama Prefecture Bus Association-recommended "Crefeel Koto"
    • Dealer-run safety training and fuel efficiency courses
    • Safe transportation and near miss sharing meetings (every 2-3 months: April/July/September/December/February)
    • Management meeting: Create and thoroughly disseminate monthly slogans
    • Near miss meeting and review of dashcam results

Measures taken and measures to be taken for transport safety

Accident
    • Communicate and analyze the details and hold discussions to prevent accidents

Conference
    • Communicate and share information through manager meetings and safety campaigns.

Introducing a part of the FY2022 internal safety management meeting
(Reporting examples from near miss reporting sessions and safety meetings)

  • Dangerous area: Parking lots with many sightseeing customers
    In large parking lots such as those at famous sightseeing spots, service areas on expressways, and the Kurashiki Bikan Historical Area Parking Lot within the prefecture, extreme caution is required when backing into a parking lot, as sightseeing guests may walk in front of or behind the bus due to sudden movements or unpredictable behavior.
    When backing up, be sure to open the window and pay attention to noise. Particular care must be taken of pedestrians using their smartphones while walking. Particular care must also be taken when there are many buses parked for inbound tourists. Be extremely careful when setting off.

  • Danger area: Expressway 　　
    Driving in the rain requires great care, but it is especially important to be careful on the San'in Expressway and Yonago Expressway, where visibility can suddenly deteriorate even if you maintain a safe distance from the vehicle ahead, making it extremely dangerous.
    The roads are full of dangerous spots, with elevation changes and sections with on-coming traffic. During the sightseiing season and on weekends, drivers who are not used to driving their own cars will be driving, so be careful. Drive safely and keep a larger distance than usual.

  • Danger areas: Prefectural general roads, etc.
    Share near-miss cases and work to improve safety awareness among all drivers.

Regarding safety management efforts, it was confirmed that they are generally appropriate in terms of suitability and effectiveness.